Author: admin

[This is Part II of a story published here last week on reporting that went into a new Hulu documentary series on the 2015 Ashley Madison hack.]

It was around 9 p.m. on Sunday, July 19, when I received a message through the contact form on KrebsOnSecurity.com that the marital infidelity website AshleyMadison.com had been hacked. The message contained links to confidential Ashley Madison documents, and included a manifesto that said a hacker group calling itself the Impact Team was prepared to leak data on all 37 million users unless Ashley Madison and a sister property voluntarily closed down within 30 days.

The message included links to files containing highly sensitive information, including snippets of leaked user account data, maps of internal AshleyMadison company servers, employee network account information, company bank account data and salary information.

A master employee contact list was among the documents leaked that evening. Helpfully, it included the cell phone number for Noel Biderman, then the CEO of Ashley Madison parent firm Avid Life Media (ALM). To my everlasting surprise, Biderman answered on the first ring and acknowledged they’d been hacked without even waiting to be asked.

“We’re on the doorstep of [confirming] who we believe is the culprit, and unfortunately that may have triggered this mass publication,” Biderman told me on July 19, just minutes before I published the first known public report about the breach. “I’ve got their profile right in front of me, all their work credentials. It was definitely a person here that was not an employee but certainly had touched our technical services.”

On Aug 18, 2015, the Impact Team posted a “Time’s up!” message online, along with links to 60 gigabytes of Ashley Madison user data. The data leak led to the public shaming and extortion of many Ashley Madison users, and to at least two suicides. Many other users lost their jobs or their marriages. To this day, nobody has been charged in the hack, and incredibly Ashley Madison remains a thriving company.

THE CHAOS MAKER

The former employee that Biderman undoubtedly had in mind on July 19, 2015 was William Brewster Harrison, a self-described expert in search engine optimization (SEO) tricks that are designed to help websites increase their rankings for various keywords in Google and other search engines.

It is evident that Harrison was Biderman’s top suspect immediately after the breach became public because — in addition to releasing data on 37 million users a month later in August 2015 — the hackers also dumped three years worth of email they stole from Biderman. And Biderman’s inbox is full of messages about hate-filled personal attacks from Harrison.

A Native of Northern Virginia, Harrison eventually settled in North Carolina, had a son with his then-wife, and started a fence-building business. ALM hired Harrison in March 2010 to promote its various adult brands online, and it is clear that one of his roles was creating and maintaining female profiles on Ashley Madison, and creating blogs that were made to look like they were written by women who’d just joined Ashley Madison.

It appears Harrison was working as an affiliate of Ashley Madison prior to his official employment with the company, which suggests that Harrison had already demonstrated he could drive signups to the service and help improve its standing in the search engine rankings.

What is less clear is whether anyone at ALM ever performed a basic background check on Harrison before hiring him. Because if they had, the results almost certainly would have given them pause. Virginia prosecutors charged the young 20-something Harrison with a series of misdemeanors, including trespassing, unlawful entry, drunk in public, and making obscene phone calls.

In 2008, North Carolina authorities charged Harrison with criminal extortion, a case that was transferred to South Carolina before ultimately being dismissed. In December 2009, Harrison faced charges of false imprisonment, charges that were also dropped by the local district attorney.

By the time Ashley Madison officially hired him, Harrison’s life was falling apart. His fence business had failed, and he’d just filed for bankruptcy. Also, his marriage had soured, and after a new arrest for driving under the influence, he was in danger of getting divorced, losing access to his son, and/or going to jail.

It also seems likely that nobody at ALM bothered to look at the dozens of domain names registered to Harrison’s various Vistomail.com email addresses, because had they done so they likely would have noticed two things.

One is that Harrison had a history of creating websites to lambaste companies he didn’t like, or that he believed had slighted him or his family in some way. Some of these websites included content that defamed and doxed executives, such as bash-a-business[.]com, google-your-business[.]com, contact-a-ceo[.]com, lowes-is-a-cancer[.]com (according to Harrison, the home improvement chain once employed his wife).

A background check on Harrison’s online footprint also would have revealed he was a self-styled rapper who claimed to be an active menace to corporate America. Harrison’s website lyrical-gangsta[.]com included a number of works, such as “Slim Thug — I Run — Remix Spoof,” which are replete with menacing words for unnamed corporate executives:

[HOOK]
I surf the net all night n day (the web love thug)
cuz I still surf the net all night n day
yuhh I type for my mind, got smart for my ego
still running circles round them, what’s good?
cuz I still surf, the net all night n day,
I cant stay away.

They don’t make to [sic] many hackers like me
bonafide hustler certified G
still pumpin’ the TOP 10 results
if you got the right dough!
think the results are fake? sucka Google ME
smarter than executives, bigger then Wal-Mart
Nelly strugglin’ with the fact that I’m #1 NOW
street boys know me, ain’t nuttin’ new
about to make my mill, with an all new crew
I-95 execs don’t know what to do, or where to go
watchin them stocks evaporate all their dough
I already left the hood, got up off the streets
its in my blood im a gangsta till Im deceased

moving lumber for money or typin’ in a zone
all night hackin’ till 6 in the mornin
that shit im focusin’ on, stronger then cologne
you can prolly smell the jealousy
through your LCD screen
if you still broke– better work for some green
called them Fortune execs on that legal bluff
cuz the Feds busy raidin other stuff
Imma run the Net til im six feet under
I’m a leave my mark — no reason to wonder
(Yea Yea)

The same theme appears in another rap (“The Hacker Backstage”) penned by Harrison’s rapper alter ego — “Chaos Dog:”

…this hacker was born to write
bust off the rhymes and watch em take flight
you know all about them corporate jets
and handing out pinkslips without regrets
oversized companies are the problem

well, I’ve got a solution
It’s called good ol’ fashioned retribution
file bankruptcy, boycott you like Boston colonists
Corporate America cant stop this Eminem style columnist
2pac would have honored my style
Im the next generation of hacker inspiration
Americans don’t want a corporate nation
All that DOW Jones shit is a dying sensation

In addition to pimping Ashley Madison with fake profiles and phony user blogs, it appears Harrison also went after the company’s enemies during the brief time he was an employee. As noted in Part I of this story, Harrison used multiple pseudonymous Vistomail.com email addresses to harass the owners of AshleyMadisonSucks[.]com into selling or shutting down the site.

When the owner of AshleyMadisonSucks[.]com refused to sell the domain, he and his then-girlfriend were subject to an unrelenting campaign of online harassment and blackmail. It now appears those attacks were perpetrated by Harrison, who sent emails from different accounts at the free email service Vistomail pretending to be the domain owner, his then-girlfriend and their friends. Harrison even went after the domain owner’s lawyer and wife, listing them both on his Contact-A-CEO[.]com website.

TURNABOUT IS FAIR PLAY

Things started going sideways for Ashley Madison when Harrison’s employment contract was terminated in November 2011. The leaked emails do not explain why Harrison was fired, but his mercurial temperament likely played a major role. According to Harrison, it was because he had expressed some moral reservations with certain aspects of his duties, although he was not specific on that point and none of this could be confirmed.

Shortly after Harrison was fired, the company’s executives began noticing that Google was auto-completing the words “Jew” and “Jewish” whenever someone searched for Biderman’s name. The results returned when one accepted Google’s recommended search at the time filled the first page with links to Stormfront, a far-right, neo-Nazi hate group. The company strongly suspected someone was using underhanded SEO techniques to slander and attack its CEO.

In July 2022, KrebsOnSecurity published a retrospective on the 2015 Ashley Madison breach which found that Biderman had become the subject of increasing ire from members of Stormfront and other extremists groups in the years leading up to the hack. According to the neo-Nazi groups, Biderman was a worthy target of their harassment not just because he was a successful Jewish CEO, but also because his company was hellbent on destroying Christian morals and families.

Biderman’s leaked emails show that in February 2012 he hired Brian Cuban — the attorney brother of Mark Cuban, the owner of the Dallas Mavericks and one the main “sharks” on the ABC reality television series Shark Tank. Through Cuban, Ashley Madison appealed their case to both Google and to the Anti-Defamation League, but neither was apparently able or willing to help.

Also in early January 2012, Biderman and other Ashley Madison executives found themselves inundated with anonymous Vistomail.com emails that were replete with profanity and slurs against Jews. Although he used fake names and email addresses, Harrison made little effort to hide his identity in several of these nastygrams.

One particularly ugly message from Harrison even included a link to a Youtube video he’d put online of his young son playing basketball for a school team. That Youtube video was included in an email wherein Harrison – then separated from his wife — lamented all the hours he spent working for Ashley Madison up in Canada instead of spending time with his son.

Harrison then turned to making threatening phone calls to Ashley Madison executives. In one incident in March 2012, Harrison called the company’s former director of Human Resources using a caller ID spoofing service to make it look like he was calling from inside the building.

ALM’s lawyers contacted the Toronto police in response to Harrison’s harassment.

“For Will to have disguised his phone number as Mark’s strongly suggest he has hacked my email, legal counsel for the opposing side in a perceived legal dispute,” ALM VP and general counsel Mike Dacks wrote in a letter to a detective at the Toronto Police. “Over the months of his many hundreds of emails he alluded a number of times to undertaking cyberattacks against us and this was noted in my original report to police.”

Based on the exchanges in Bidernman’s inbox it appears those appeals to the Toronto authorities were successful in having Harrison barred from being able to enter Canada.

ALM also contacted a detective in Harrison’s home county in North Carolina. But when the local police paid a visit to Harrison’s home to follow up on the harassment complaints, Harrison fled out his back porch, injuring himself after jumping off the second-story deck.

It is unclear if the police ever succeeded in interviewing Harrison in response to the harassment complaints from ALM. The Raleigh police officer contacted by ALM did not respond to requests for information. But the visit from the local cops only seemed to embolden and anger Harrison even more, and Biderman’s emails indicate the harassment continued after this incident.

HUMAN DECOYS

Then in August 2012, the former sex worker turned blogger and activist Maggie McNeill published screenshots from an internal system that Ashley Madison used called the “Human Decoy Interface,” which was a fancy way of describing a system built to manage phony female accounts on the service.

The screenshots appeared to show that a great many female accounts were in fact bots designed to bring in paying customers. Ashley Madison was always free to join, but users had to pay if they wished to chat directly with other users.

Although Harrison had been fired nearly a year earlier, Biderman’s leaked emails show that Harrison’s access to Ashley Madison’s internal tools wasn’t revoked until after the screenshots were posted online and the company began reviewing which employee accounts had access to the Human Decoy Interface.

“Who or what is asdfdfsda@asdf.com?,” Biderman asked, after being sent a list of nine email addresses.

“It appears to be the email address Will used for his profiles,” the IT director replied.

“And his access was never shut off until today?,” asked the company’s general counsel Mike Dacks.

TRUTH BOMBS

Biderman’s leaked emails suggest that Harrison stopped his harassment campaign sometime after 2012. A decade later, KrebsOnSecurity sought to track down and interview Harrison. Finding nobody at his former addresses and phone numbers in North Carolina, KrebsOnSecurity wound up speaking with Will’s stepmother, Tena Nauheim, who lives with Will’s dad in Northern Virginia.

Nauheim quickly dropped two big truth bombs after patiently listening to my spiel about why I was calling and looking for Mr. Harrison. The first was that Will was brought up Jewish, although he did not practice the faith: A local rabbi and friend of the family gave the service at Will’s funeral in 2014.

Nauheim also shared that her stepson had killed himself in 2014, shooting himself in the head with a handgun. Will’s mother discovered his body.

“Will committed suicide in March 2014,” Nauheim shared. “I’ve heard all those stories you just mentioned. Will was severely mentally ill. He was probably as close to a sociopath as I can imagine anyone being. He was also a paranoid schizophrenic who wouldn’t take his medication.”

William B. Harrison died on March 5, 2014, nearly 16 months before The Impact Team announced they’d hacked Ashley Madison.

Nauheim said she constantly felt physically threatened when Will was around. But she had trouble believing that her stepson was a raging anti-Semite. She also said she thought the timing of Will’s suicide effectively ruled him out as a suspect in the 2015 Ashley Madison hack.

“Considering the date of death, I’m not sure if he’s your guy,” Nauheim offered toward the end of our conversation.

[There is one silver lining to Will Harrison’s otherwise sad tale: His widow has since remarried, and her new husband agreed to adopt their son as his own.]

ANALYSIS

Does Harrison’s untimely death rule him out as a suspect, as his stepmom suggested? This remains an open question. In a parting email to Biderman in late 2012, Harrison signed his real name and said he was leaving, but not going away.

“So good luck, I’m sure we’ll talk again soon, but for now, I’ve got better things in the oven,” Harrison wrote. “Just remember I outsmarted you last time and I will outsmart you and out maneuver you this time too, by keeping myself far far away from the action and just enjoying the sideline view, cheering for the opposition.”

Nothing in the leaked Biderman emails suggests that Ashley Madison did much to revamp the security of its computer systems in the wake of Harrison’s departure and subsequent campaign of harassment — apart from removing an administrator account of his a year after he’d already left the company.

KrebsOnSecurity found nothing in Harrison’s extensive domain history suggesting he had any real malicious hacking skills. But given the clientele that typically employed his skills — the adult entertainment industry — it seems likely Harrison was at least conversant in the dark arts of “Black SEO,” which involves using underhanded or else downright illegal methods to game search engine results.

Armed with such experience, it would not have been difficult for Harrison to have worked out a way to maintain access to working administrator accounts at Ashley Madison. If that in fact did happen, it would have been trivial for him to sell or give those credentials to someone else.

Or to something else. Like Nazi groups. As KrebsOnSecurity reported last year, in the six months leading up to the July 2015 hack, Ashley Madison and Biderman became a frequent subject of derision across multiple neo-Nazi websites.

On Jan. 14, 2015, a member of the neo-Nazi forum Stormfront posted a lively thread about Ashley Madison in the general discussion area titled, “Jewish owned dating website promoting adultery.”

On July 3, 2015, Andrew Anglin, the editor of the alt-right publication Daily Stormer, posted excerpts about Biderman from a story titled, “Jewish Hyper-Sexualization of Western Culture,” which referred to Biderman as the “Jewish King of Infidelity.”

On July 10, a mocking montage of Biderman photos with racist captions was posted to the extremist website Vanguard News Network, as part of a thread called “Jews normalize sexual perversion.”

Some readers have suggested that the data leaked by the Impact Team could have originally been stolen by Harrison. But that timeline does not add up given what we know about the hack. For one thing, the financial transaction records leaked from Ashley Madison show charges up until mid-2015. Also, the final message in the archive of Biderman’s stolen emails was dated July 7, 2015 — almost two weeks before the Impact Team would announce their hack.

Whoever hacked Ashley Madison clearly wanted to disrupt the company as a business, and disgrace its CEO as the endgame. The Impact Team’s intrusion struck just as Ashley Madison’s parent was preparing go public with an initial public offering (IPO) for investors. Also, the hackers stated that while they stole all emplyee emails, they were only interested in leaking Biderman’s.

Also, the Impact Team had to know that ALM would never comply with their demands to dismantle Ashley Madison and Established Men. In 2014, ALM reported revenues of $115 million. There was little chance the company was going to shut down some of its biggest money machines.

Hence, it appears the Impact Team’s goal all along was to create prodigious amounts of drama and tension by announcing the hack of a major cheating website, and then let that drama play out over the next few months as millions of exposed Ashley Madison users freaked out and became the targets of extortion attacks and public shaming.

After the Impact Team released Biderman’s email archives, several media outlets pounced on salacious exchanges in those messages as supposed proof he had carried on multiple affairs. Biderman resigned as CEO of Ashley Madison on Aug. 28, 2015.

Complicating things further, it appears more than one malicious party may have gained access to Ashley’s Madison’s network in 2015 or possibly earlier. Cyber intelligence firm Intel 471 recorded a series of posts by a user with the handle “Brutium” on the Russian-language cybercrime forum Antichat between 2014 and 2016.

Brutium routinely advertised the sale of large, hacked databases, and on Jan. 24, 2015, this user posted a thread offering to sell data on 32 million Ashley Madison users. However, there is no indication whether anyone purchased the information. Brutium’s profile has since been removed from the Antichat forum.

I realize this ending may be unsatisfying for many readers, as it is for me. The story I wrote in 2015 about the Ashley Madison hack is still the biggest scoop I’ve published here (in terms of traffic), yet it remains perhaps the single most frustrating investigation I’ve ever pursued. But my hunch is that there is still more to this story that has yet to unfold.

Banks and financial service providers have emerged as attractive targets for the most prominent ransomware groups

Bugcrowd’s report finds that many ethical hackers are utilizing generative AI in their work, but 72% argue it will never replace human creativity

Unit 42 researchers believe a Russian threat group repurposed a legitimate flyer for a BMW car sent to embassies in Kyiv, Ukraine

One of the bugs has been actively exploited in NATO attacks

Social media and messaging apps are main conduit

Chainalysis claims big-game hunting is back

No surprise, but Google just changed its privacy policy to reflect broader uses of all the surveillance data it has captured over the years:

Research and development: Google uses information to improve our services and to develop new products, features and technologies that benefit our users and the public. For example, we use publicly available information to help train Google’s AI models and build products and features like Google Translate, Bard, and Cloud AI capabilities.

(I quote the privacy policy as of today. The Mastodon link quotes the privacy policy from ten days ago. So things are changing fast.)

Here’s a brief reminder to do two things. The first is to patch. The second is to read up why it’s a good idea to patch…

When it comes to protecting your privacy, take a close look at your social media use—because sharing can quickly turn into oversharing. 

The term “oversharing” carries several different definitions. Yet in our case here, oversharing means saying more than one should to more people than they should. Consider the audience you have across your social media profiles. Perhaps you have dozens, if not hundreds of friends and followers. All with various degrees of closeness and familiarity. Who among them can you absolutely trust with the information you share? 

And you might be sharing more than you think. Posts have a way of saying more than one thing, like: 

“This is the pool at the rental home I’m staying at this week. Amazing!” Which also tells everyone, “My home is empty for the next few days.” 

“I can’t start my workday without a visit to my favorite coffeeshop.” Which also says, “If you ever want to track me down in person, you can find me at this location practically any weekday morning.”  

One can quickly point to other examples of oversharing. Unintentional oversharing at that. 

A first-day-of-school picture can tell practical strangers which elementary school your children attend, say if the picture includes the school’s reader board in it. A snapshot of you joking around with a co-worker might reveal a glimpse of company information. Maybe because of what’s written on the whiteboard behind the two of you. And in one extreme example, there’s the case an assault on a pop star. Her attacker tracked her down through her selfie, determining her location through the reflection in her eyes.  

The list goes on.  

That’s not to say “don’t post.” More accurately, it’s “consider what you’re posting and who gets to see it.” You have control over what you post, and to some degree, who gets to see those posts. That combination is key to your privacy—and the privacy of others too. 

Three simple steps for protecting your privacy on social media 

1) Be more selective with your settings

Social media platforms like Facebook, Instagram, and others give you the option of making your profile and posts visible to friends only. Choosing this setting keeps the broader internet from seeing what you’re doing, saying, and posting—not to mention your relationships and likes. Taking a “friends only” approach to your social media profiles can help protect your privacy, because that gives a possible scammer or stalker much less material to work with. Yet further, some platforms allow you to create sub-groups of friends and followers. With a quick review of your network, you can create a sub-group of your most trusted friends and restrict your posts to them as needed. 

2) Say “no” to strangers bearing friend requests

Be critical of the invitations you receive. Out-and-out strangers might be more than just a stranger. They might be a fake account designed to gather information on users for purposes of fraud. There are plenty of fake accounts too. In fact, in Q1 of 2023 alone, Facebook took action on 426 million fake accounts. Reject such requests. 

3) Consider what you post

Think about posting those vacation pictures after you get back so people don’t know you’re away when you’re away. Also consider if your post pinpoints where you are or where you go regularly. Do you want people in your broader network to know that? Closely review the pics you take and see if there’s any revealing information in the background. If so, you can crop it out (think notes on a whiteboard, reflections in a window, or revealing location info). Further, ask anyone you want to include in their post for their permission. In all, consider their privacy too. 

Further ways to make yourself more private online 

While we’re on the topic, you can take a few other steps that can make you more private online. In addition to your social media usage, other steps can help keep more of your private and personal information with you—where it belongs: 

• Skip the online quizzes: Which superhero are you? “What’s your spooky Halloween name?” or “What’s your professional wrestler name?” You’ve probably seen quizzes like these crop up in your feed sometimes. Shadily, these quizzes might ask for the name of the street you grew up on, your birthdate, your favorite song, and maybe the name of a beloved first pet. Of course, these are pieces of personal information, sometimes the answer to commonly used security questions by banks and other financial institutions. (Like, what was the model of your first car?) With this info in hand, a hacker could attempt to gain access to your accounts. Needless to say, skip the quizzes.
• Clean up your personal data trail: When was the last time you Googled yourself? The results might reveal all kinds of things, like your estimated income, the names and ages of your children, what you paid for your home, and, sometimes, your purchasing habits. Who’s collecting and posting this information about you? Online data brokers, which gather information from all manner of public records. Beyond that, they’ll also gather information from app developers, loyalty cards, and from other companies that track your web browsing. Data brokers will sell this info to anyone. Advertisers, background checkers, telemarketers, and scammers too. Data brokers don’t discriminate. Yet you can clean up that information with a Personal Data Cleanup like ours. It scans some of the riskiest data broker sites for your personal info and helps manage the removal for you.
• Spend time online more privately with a VPN: A VPN creates an encrypted “tunnel” that shields your activity from cybercriminals so what you do online remains anonymous.​ It helps make you anonymous to advertisers and other trackers too. By encrypting your web traffic requests, a VPN can hide your search habits and history from those that might use that info as part of building a profile of you—whether that’s for targeted ads or data collection that they might sell to brokers for profit. Comprehensive online protection software like ours includes one. 

More privacy partly comes down to you 

Granted, “social” is arguably the opposite of “private.” Using social media involves sharing, by its very definition. Yet any oversharing can lead to privacy issues.  

Maybe you want close friends to know what’s going on, but what about that so-so acquaintance deep in your friends list? How well do you really know them? And to what extent do you want them to know exacting details about where you are, where your kids go to school, and so on? Those are questions you ultimately must answer, and ultimately have some control over depending on what you share on social media. 

Also important to consider is this: if you post anything on the internet, consider it front page news. Even with social media privacy settings in place, there’s no guarantee that someone won’t copy your posts or pics and pass them along to others. 

The flipside to the topic of social media and privacy is the platform you’re using. It’s no secret that social media companies gather hosts of personal information about their users in exchange for free use of their platforms. Certainly, that’s a topic unto itself. We cover what social media companies know about you in this article here—along with a few steps that can help you limit what they know as well. 

When it comes to your privacy and social media, it depends largely on how you use it. How you use various privacy and audience settings offers one way to manage it. The other is you and the information you put out there for others to see. 

The post Sharing Isn’t Always Caring: Tips to Help Protect Your Online Privacy appeared first on McAfee Blog.