What Is a Data Broker?

A data broker (also known as an information product company) is an organization that makes money by collecting your personal information, analyzing it, and licensing it out to be used by other companies for things like marketing purposes. 

Data providers gather data from many different sources to create a profile of who you are. This profile includes things like your interests, hobbies, demographics, and even the products you use.  

Generally, data broker companies only deal with customers to collect information. A few of the top data brokerage companies are Epsilon, Acxiom, and Experian, but there are many data brokerages worldwide that make a hefty profit from aggregating and distributing consumers’ personal data 

This article explains everything you need to know about data brokers, including what they do, how they get your information, and what you can do to limit the data they can access from you. 

Where do data brokers get your information?

There are several ways information brokers can get your information — both online and offline. 

  • Sources available to the public: Some of your personal records are easily available to the public. Data brokers can collect public records like your voter registration records, birth certificate, criminal record, and even bankruptcy records.  
  • Search history: Data brokers can track and analyze your browsing history to see things like what content you’re interested in and what demographics you fall into. You leave a trail that brokers can follow whenever you do anything online (like sign into a social media app, visit a website, or do a Google search). Using web scraping tools (software that pulls information from the web), it’s easy for data brokers to see what you’ve been up to online. 
  • Online agreements: You’ll usually have to sign an agreement when signing up for a new service online. Many of these agreements have disclosures in the fine print that give the company the right to collect and distribute your personal information. 
  • Purchase history: Data brokers want to know what products or services you’ve purchased, how you paid for them (credit card, debit card, coupon, or loyalty card, for instance), and when you purchased them. This information can be very valuable to marketing companies. 

Are data brokers illegal?

Generally, it’s legal for data brokers to get your information through public sources. However, different locations have different protections in place for consumers and different rules for how data brokers must operate. 

Many countries have laws to protect consumers from having their information shared without their consent. For example, the European Union has the General Data Protection Regulation (GDPR) to protect data privacy. The GDPR says data brokers need to get consent from consumers before sharing their information. The law also gives consumers the right to demand that companies delete any personal information that they have stored.  

On the other hand, the United States doesn’t have federal privacy laws protecting consumer information from data brokers. It’s up to the states to make their own laws. Some states prioritize consumer privacy more than others. For example, California has the Consumer Privacy Act, which gives customers the right to see what data a broker company has and the ability to delete it. 

Typically, companies ask for consent to share your information through the fine print of their agreements. You might not be aware of how much of your personal information you’ve allowed organizations to share.  

Who are the largest data brokers?

Data brokering is a huge industry. In fact, data brokers around the world bring in hundreds of billions of dollars a year. Here are some of the largest data brokerage companies that may collect your information.  

  • Epsilon Data Management, LLC: Businesses around the world rely on Epsilon for consumer data. The data management company has a massive database with details about millions of homes. You can request that your data not be collected by Epsilon on its website. 
  • Oracle America, Inc. (Oracle Cloud Data): Oracle is a technology conglomerate that designs and produces data network systems for businesses. Not only does Oracle team up with a large number of third-party data brokers, but the company also has its own database of consumer information. You can opt out of Oracle’s data collection program on their website. 
  • Acxiom, LLC: Acxiom is one of the largest data brokers. Acxiom collects a huge number of personal details about hundreds of millions of consumers from all over the world. For example, the broker might aggregate data like your political beliefs, health issues, and even your religious beliefs. Acxiom then sells information to businesses in sectors like finance or telecommunications. The company gives consumers the ability to opt out of its data collection program.  
  • Equifax Information Services, LLC: In addition to being a data broker, Equifax is one of the top three credit reporting agencies in the United States. The company collects consumer financial information that businesses can use to create targeted marketing campaigns. Investors can also use the information to gauge whether they should back an organization. To start the process of opting out of Equifax’s data collection program, you have to opt out of their marketing emails and their prescreened credit card offers. 
  • Experian, LLC: Experian is also one of the big three credit reporting bureaus in the United States. Like Equifax, Experian provides useful financial and personal information to both businesses and investors. Follow instructions on their website to opt out of Experian’s advertising program. You’ll need to opt out of their credit card offers separately.  
  • CoreLogic: CoreLogic collects information about things like which properties consumers own and how they spend their money. CoreLogic sells information to businesses and provides consumer data to real estate companies to help them screen potential tenants. You can opt out of CoreLogic on their website 

What personal information do data brokers collect?

By using various sources, data brokers can aggregate a lot of information about you. This information can be used to create user categories that businesses can market to. For instance, if you visit websites that sell baby products, the broker might put you into a category like “new parents.”  

Some of the information that brokers collect might be things you’d like to keep private. For example, a broker might collect sensitive data about health issues, past bankruptcies, or legal issues.  

Sometimes, brokers may place you in the wrong category. Let’s say you’re buying a new cookware set as a birthday gift for your mother. You check out several cooking sites before purchasing your set. If the broker sees that you’ve visited cooking sites and purchased cooking products, they may place you in a category like “cooking enthusiasts” even though you brought the gift for your mother. 

Here are some personal details that a broker can collect to create a consumer profile of you: 

  • Full name 
  • Gender 
  • Birthdate 
  • Contact information (like your phone number and email) 
  • Home address and where you’ve lived in the past 
  • Marital status and family situation, including children 
  • Social Security number (SSN) 
  • Level of education 
  • Assets 
  • Job 
  • Purchase habits 
  • Interests and hobbies 
  • Criminal record 
  • Political preferences 
  • Health history 

How data brokers use your information

Businesses are always looking for useful consumer information. Purchasing consumer data from brokers helps them tailor marketing campaigns to the demographics that are most likely to buy their products. 

Let’s say you’re a fan of virtual reality (VR) gaming. You’ve watched countless YouTube videos about the subject, and you’ve searched Amazon for VR headsets multiple times. You’d likely be an ideal consumer for a company that manufactures VR headsets or a company that creates VR games.  

Other companies might use your data for risk mitigation. For example, a bank might use your personal financial history to determine whether you’re likely to default on a mortgage loan.  

How to protect your data from data brokers

There are a variety of public records and sources that data brokers can use to gather information about you. The good news is that there are some things you can do to limit the amount of personal information they can access: 

  • Be selective about what you share online. Don’t overshare personal information on social media. Avoid things like online quizzes and sweepstakes.  
  • Use a virtual private network (VPN) whenever possible. A VPN hides your IP address and encrypts your data while you surf the web. McAfee’s Secure VPN protects your personal data and credit card information so you can browse, bank, and shop online without worrying about prying eyes (like data brokers). 
  • Use a Tor browser like the Tor Project or The Invisible Internet Project (I2P) to hide your actions online. Tor browser users remain anonymous online, but may sacrifice some connection speed.  

There are also a few organizations you can join to protect your information: 

  • Visit OptOutPrescreen.com. The Consumer Credit Reporting Industry site helps consumers opt out of prescreened credit card and insurance offers.  
  • Sign up for DMAchoice to get your name removed from telemarketing lists and direct marketing campaigns.  
  • Join the National Do Not Call Registry to avoid telemarketers.  

Discover how McAfee’s leading identity protection software can help

Data brokers are always looking for ways to get their hands on your personal information. Many reasons businesses want access to your personal data aren’t malicious. They simply want to provide you with a targeted advertising experience and introduce you to products you might like.  

 However, the more your personal information gets shared online, the more chances cybercriminals have to get their hands on it. There might also be some sensitive information you don’t want to share with businesses in general. If you’re careful about what you post and take steps to protect your cybersecurity, you’ll greatly reduce the amount of data that a broker can collect from you. 

With McAfee’s Total Protection services, you can get a secure online experience for your whole family. Our all-in-one protection suite comes with features like a secure VPN, premium antivirus software, identity monitoring, and up to $1 million in identity insurance and restoration.  

McAfee can help you safeguard data like financial records and health care information so you can have less stress online. You’re meant to enjoy the internet — and we’re here to help make that a reality. 

 

The post What Is a Data Broker? appeared first on McAfee Blog.

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Glut of Fake LinkedIn Profiles Pits HR Against the Bots

A recent proliferation of phony executive profiles on LinkedIn is creating something of an identity crisis for the business networking site, and for companies that rely on it to hire and screen prospective employees. The fabricated LinkedIn identities — which pair AI-generated profile photos with text lifted from legitimate accounts — are creating major headaches for corporate HR departments and for those managing invite-only LinkedIn groups.

Some of the fake profiles flagged by the co-administrator of a popular sustainability group on LinkedIn.

Last week, KrebsOnSecurity examined a flood of inauthentic LinkedIn profiles all claiming Chief Information Security Officer (CISO) roles at various Fortune 500 companies, including Biogen, Chevron, ExxonMobil, and Hewlett Packard.

Since then, the response from LinkedIn users and readers has made clear that these phony profiles are showing up en masse for virtually all executive roles — but particularly for jobs and industries that are adjacent to recent global events and news trends.

Hamish Taylor runs the Sustainability Professionals group on LinkedIn, which has more than 300,000 members. Together with the group’s co-owner, Taylor said they’ve blocked more than 12,700 suspected fake profiles so far this year, including dozens of recent accounts that Taylor describes as “cynical attempts to exploit Humanitarian Relief and Crisis Relief experts.”

“We receive over 500 fake profile requests to join on a weekly basis,” Taylor said. “It’s hit like hell since about January of this year. Prior to that we did not get the swarms of fakes that we now experience.”

The opening slide for a plea by Taylor’s group to LinkedIn.

Taylor recently posted an entry on LinkedIn titled, “The Fake ID Crisis on LinkedIn,” which lampooned the “60 Least Wanted ‘Crisis Relief Experts’ — fake profiles that claimed to be experts in disaster recovery efforts in the wake of recent hurricanes. The images above and below show just one such swarm of profiles the group flagged as inauthentic. Virtually all of these profiles were removed from LinkedIn after KrebsOnSecurity tweeted about them last week.

Another “swarm” of LinkedIn bot accounts flagged by Taylor’s group.

Mark Miller is the owner of the DevOps group on LinkedIn, and says he deals with fake profiles on a daily basis — often hundreds per day. What Taylor called “swarms” of fake accounts Miller described instead as “waves” of incoming requests from phony accounts.

“When a bot tries to infiltrate the group, it does so in waves,” Miller said. “We’ll see 20-30 requests come in with the same type of information in the profiles.”

After screenshotting the waves of suspected fake profile requests, Miller started sending the images to LinkedIn’s abuse teams, which told him they would review his request but that he may never be notified of any action taken.

Some of the bot profiles identified by Mark Miller that were seeking access to his DevOps LinkedIn group. Miller said these profiles are all listed in the order they appeared.

Miller said that after months of complaining and sharing fake profile information with LinkedIn, the social media network appeared to do something which caused the volume of group membership requests from phony accounts to drop precipitously.

“I wrote our LinkedIn rep and said we were considering closing the group down the bots were so bad,” Miller said. “I said, ‘You guys should be doing something on the backend to block this.”

Jason Lathrop is vice president of technology and operations at ISOutsource, a Seattle-based consulting firm with roughly 100 employees. Like Miller, Lathrop’s experience in fighting bot profiles on LinkedIn suggests the social networking giant will eventually respond to complaints about inauthentic accounts. That is, if affected users complain loudly enough (posting about it publicly on LinkedIn seems to help).

Lathrop said that about two months ago his employer noticed waves of new followers, and identified more than 3,000 followers that all shared various elements, such as profile photos or text descriptions.

“Then I noticed that they all claim to work for us at some random title within the organization,” Lathrop said in an interview with KrebsOnSecurity. “When we complained to LinkedIn, they’d tell us these profiles didn’t violate their community guidelines. But like heck they don’t! These people don’t exist, and they’re claiming they work for us!”

Lathrop said that after his company’s third complaint, a LinkedIn representative responded by asking ISOutsource to send a spreadsheet listing every legitimate employee in the company, and their corresponding profile links.

Not long after that, the phony profiles that were not on the company’s list were deleted from LinkedIn. Lathrop said he’s still not sure how they’re going to handle getting new employees allowed into their company on LinkedIn going forward.

It remains unclear why LinkedIn has been flooded with so many fake profiles lately, or how the phony profile photos are sourced. Random testing of the profile photos shows they resemble but do not match other photos posted online. Several readers pointed out one likely source — the website thispersondoesnotexist.com, which makes using artificial intelligence to create unique headshots a point-and-click exercise.

Cybersecurity firm Mandiant (recently acquired by Googletold Bloomberg that hackers working for the North Korean government have been copying resumes and profiles from leading job listing platforms LinkedIn and Indeed, as part of an elaborate scheme to land jobs at cryptocurrency firms.

Fake profiles also may be tied to so-called “pig butchering” scams, wherein people are lured by flirtatious strangers online into investing in cryptocurrency trading platforms that eventually seize any funds when victims try to cash out.

In addition, identity thieves have been known to masquerade on LinkedIn as job recruiters, collecting personal and financial information from people who fall for employment scams.

But the Sustainability Group administrator Taylor said the bots he’s tracked strangely don’t respond to messages, nor do they appear to try to post content.

“Clearly they are not monitored,” Taylor assessed. “Or they’re just created and then left to fester.”

This experience was shared by the DevOp group admin Miller, who said he’s also tried baiting the phony profiles with messages referencing their fakeness. Miller says he’s worried someone is creating a massive social network of bots for some future attack in which the automated accounts may be used to amplify false information online, or at least muddle the truth.

“It’s almost like someone is setting up a huge bot network so that when there’s a big message that needs to go out they can just mass post with all these fake profiles,” Miller said.

In last week’s story on this topic, I suggested LinkedIn could take one simple step that would make it far easier for people to make informed decisions about whether to trust a given profile: Add a “created on” date for every profile. Twitter does this, and it’s enormously helpful for filtering out a great deal of noise and unwanted communications.

Many of our readers on Twitter said LinkedIn needs to give employers more tools — perhaps some kind of application programming interface (API) — that would allow them to quickly remove profiles that falsely claim to be employed at their organizations.

Another reader suggested LinkedIn also could experiment with offering something akin to Twitter’s verified mark to users who chose to validate that they can respond to email at the domain associated with their stated current employer.

In response to questions from KrebsOnSecurity, LinkedIn said it was considering the domain verification idea.

“This is an ongoing challenge and we’re constantly improving our systems to stop fakes before they come online,” LinkedIn said in a written statement. “We do stop the vast majority of fraudulent activity we detect in our community – around 96% of fake accounts and around 99.1% of spam and scams. We’re also exploring new ways to protect our members such as expanding email domain verification. Our community is all about authentic people having meaningful conversations and to always increase the legitimacy and quality of our community.”

In a story published Wednesday, Bloomberg noted that LinkedIn has largely so far avoided the scandals about bots that have plagued networks like Facebook and Twitter. But that shine is starting to come off, as more users are forced to waste more of their time fighting off inauthentic accounts.

“What’s clear is that LinkedIn’s cachet as being the social network for serious professionals makes it the perfect platform for lulling members into a false sense of security,” Bloomberg’s Tim Cuplan wrote. “Exacerbating the security risk is the vast amount of data that LinkedIn collates and publishes, and which underpins its whole business model but which lacks any robust verification mechanisms.”

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NSA Employee Charged with Espionage

An ex-NSA employee has been charged with trying to sell classified data to the Russians (but instead actually talking to an undercover FBI agent).

It’s a weird story, and the FBI affidavit raises more questions than it answers. The employee only worked for the NSA for three weeks—which is weird in itself. I can’t figure out how he linked up with the undercover FBI agent. It’s not clear how much of this was the employee’s idea, and whether he was goaded by the FBI agent. Still, hooray for not leaking NSA secrets to the Russians. (And, almost ten years after Snowden, do we still have this much trouble vetting people before giving them security clearances?)

Mr. Dalke, who had already left the N.S.A. but told the agent that he still worked there on a temporary assignment, then revealed that had taken “highly sensitive information” related to foreign targeting of U.S. systems and information on cyber operations, the prosecutors said. He offered the information in exchange for cryptocurrency and said he was in “financial need.” Court records show he had nearly $84,000 in debt between student loans and credit cards.

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