News

Microsoft President Brad Smith told US Congress that the tech giant accepts responsibility for security failings regarding the 2023 China hack

By now you’ve probably heard of the term “phishing”—when scammers try to fool you into revealing your personal info or sending money, usually via email — but what about “vishing”? Vishing, or voice phishing, is basically the same practice, but done by phone.

There are a few reasons why it’s important for you to know about vishing. First off, voice phishing scams are prevalent and growing. A common example around tax season is the IRS scam, where fraudsters make threatening calls to taxpayers pretending to be IRS agents and demanding money for back taxes. Another popular example is the phony tech support scam, in which a scammer calls you claiming that they represent a security provider.

The scammers might say they’ve noticed a problem with your computer or device and want money to fix the problem, or even request direct access to your machine. They might also ask you to download software to do a “security scan” just so they can get you to install a piece of malware that steals your personal info. They might even try to sell you a worthless computer warranty or offer a phony refund.

These kinds of attacks can be very persuasive because the scammers employ “social engineering” techniques. This involves plays on emotion, urgency, authority, and even sometimes threats. The end result, scammers manipulate their victims into doing something for fraudulent purposes. Because scammers can reach you at any time on your most private device, your smartphone, it can feel more direct and personal.

Vishing scams don’t always require a phone call from a real person. Often, scammers use a generic or targeted recording, claiming to be from your bank or credit union. For instance, they might ask you to enter your bank account number or other personal details, which opens you up to identity theft.

Increasingly, scammers use AI tools in voice cloning attacks. With readily available voice cloning apps, scammers can replicate someone else’s voice with remarkable accuracy. While initially developed for benign purposes such as voice assistants and entertainment, scammers now use voice cloning tools to exploit unsuspecting victims.

The incoming number might even appear to have come from your bank, thanks to a trick called “caller ID spoofing,” which allows scammers to fake the origin of the call. They can do this by using Voice over Internet Protocol (VoIP) technology, which connects calls over the internet instead of traditional phone circuits, allowing them to easily assign incoming phone numbers.

Don’t risk losing your money or valuable personal info to these scams. Here’s how to avoid vishing attacks:

• If you receive a phone call from either a person or a recording requesting passwords, personal info, or money, just hang up.
• Be skeptical of the caller ID — even if a call appears to be coming from a legitimate business, it might be a spoofed ID.
• If you think your bank might be calling you, but aren’t sure, hang up and call your bank back directly to confirm any potential issues. If you know it was a scam call purportedly coming from your bank, call your bank immediately to make them aware of the problem.
• When it comes to tech support, know that a trustworthy internet security provider like McAfee will never call you out of the blue, requesting money, info, or access to your devices.
• Register your mobile phone number, as well as your home phone, on the “do not call” registry to reduce your exposure.
• Limit your exposure further by removing your personal info from risky data broker sites with our Personal Data Cleanup service.
• Establish a unique safe word with loved ones to beat back voice clone attacks. In the case of an unusual call or message, use this safe word to verify each other’s identity. Avoid using easily guessable phrases and periodically change the safe word for added security.

The post How to Avoid Being Phished by Your Phone appeared first on McAfee Blog.

Healthcare firm Ascension said that ransomware attackers gained access to its systems after an employee accidently downloaded a malicious file

ESET detected five cyber espionage campaigns targeting Android users with trojanized apps deploying ‘AridSpy’ spyware

A series of vulnerabilities could enable an attacker to bypass the Chinese manufacturer’s biometric access systems

Insurance firm Marsh received over 1800 cyber claim reports from clients in the US and Canada in 2023, higher than any other year

Ukrainian police appear to have arrested a cryptor specialist with links to major ransomware groups

The US Cybersecurity and Infrastructure Security Agency has observed an uptick in vishing scams

An escalating series of email-borne attacks were sent to candidates, including the author

As India concluded the world’s largest election on June 5, 2024, with over 640 million votes counted, observers could assess how the various parties and factions used artificial intelligence technologies—and what lessons that holds for the rest of the world.

The campaigns made extensive use of AI, including deepfake impersonations of candidates, celebrities and dead politicians. By some estimates, millions of Indian voters viewed deepfakes.

But, despite fears of widespread disinformation, for the most part the campaigns, candidates and activists used AI constructively in the election. They used AI for typical political activities, including mudslinging, but primarily to better connect with voters.

Deepfakes without the deception

Political parties in India spent an estimated US$50 million on authorized AI-generated content for targeted communication with their constituencies this election cycle. And it was largely successful.

Indian political strategists have long recognized the influence of personality and emotion on their constituents, and they started using AI to bolster their messaging. Young and upcoming AI companies like The Indian Deepfaker, which started out serving the entertainment industry, quickly responded to this growing demand for AI-generated campaign material.

In January, Muthuvel Karunanidhi, former chief minister of the southern state of Tamil Nadu for two decades, appeared via video at his party’s youth wing conference. He wore his signature yellow scarf, white shirt, dark glasses and had his familiar stance—head slightly bent sideways. But Karunanidhi died in 2018. His party authorized the deepfake.

In February, the All-India Anna Dravidian Progressive Federation party’s official X account posted an audio clip of Jayaram Jayalalithaa, the iconic superstar of Tamil politics colloquially called “Amma” or “Mother.” Jayalalithaa died in 2016.

Meanwhile, voters received calls from their local representatives to discuss local issues—except the leader on the other end of the phone was an AI impersonation. Bhartiya Janta Party (BJP) workers like Shakti Singh Rathore have been frequenting AI startups to send personalized videos to specific voters about the government benefits they received and asking for their vote over WhatsApp.

Multilingual boost

Deepfakes were not the only manifestation of AI in the Indian elections. Long before the election began, Indian Prime Minister Narendra Modi addressed a tightly packed crowd celebrating links between the state of Tamil Nadu in the south of India and the city of Varanasi in the northern state of Uttar Pradesh. Instructing his audience to put on earphones, Modi proudly announced the launch of his “new AI technology” as his Hindi speech was translated to Tamil in real time.

In a country with 22 official languages and almost 780 unofficial recorded languages, the BJP adopted AI tools to make Modi’s personality accessible to voters in regions where Hindi is not easily understood. Since 2022, Modi and his BJP have been using the AI-powered tool Bhashini, embedded in the NaMo mobile app, to translate Modi’s speeches with voiceovers in Telugu, Tamil, Malayalam, Kannada, Odia, Bengali, Marathi and Punjabi.

As part of their demos, some AI companies circulated their own viral versions of Modi’s famous monthly radio show “Mann Ki Baat,” which loosely translates to “From the Heart,” which they voice cloned to regional languages.

Adversarial uses

Indian political parties doubled down on online trolling, using AI to augment their ongoing meme wars. Early in the election season, the Indian National Congress released a short clip to its 6 million followers on Instagram, taking the title track from a new Hindi music album named “Chor” (thief). The video grafted Modi’s digital likeness onto the lead singer and cloned his voice with reworked lyrics critiquing his close ties to Indian business tycoons.

The BJP retaliated with its own video, on its 7-million-follower Instagram account, featuring a supercut of Modi campaigning on the streets, mixed with clips of his supporters but set to unique music. It was an old patriotic Hindi song sung by famous singer Mahendra Kapoor, who passed away in 2008 but was resurrected with AI voice cloning.

Modi himself quote-tweeted an AI-created video of him dancing—a common meme that alters footage of rapper Lil Yachty on stage—commenting “such creativity in peak poll season is truly a delight.”

In some cases, the violent rhetoric in Modi’s campaign that put Muslims at risk and incited violence was conveyed using generative AI tools, but the harm can be traced back to the hateful rhetoric itself and not necessarily the AI tools used to spread it.

The Indian experience

India is an early adopter, and the country’s experiments with AI serve as an illustration of what the rest of the world can expect in future elections. The technology’s ability to produce nonconsensual deepfakes of anyone can make it harder to tell truth from fiction, but its consensual uses are likely to make democracy more accessible.

The Indian election’s embrace of AI that began with entertainment, political meme wars, emotional appeals to people, resurrected politicians and persuasion through personalized phone calls to voters has opened a pathway for the role of AI in participatory democracy.

The surprise outcome of the election, with the BJP’s failure to win its predicted parliamentary majority, and India’s return to a deeply competitive political system especially highlights the possibility for AI to have a positive role in deliberative democracy and representative governance.

Lessons for the world’s democracies

It’s a goal of any political party or candidate in a democracy to have more targeted touch points with their constituents. The Indian elections have shown a unique attempt at using AI for more individualized communication across linguistically and ethnically diverse constituencies, and making their messages more accessible, especially to rural, low-income populations.

AI and the future of participatory democracy could make constituent communication not just personalized but also a dialogue, so voters can share their demands and experiences directly with their representatives—at speed and scale.

India can be an example of taking its recent fluency in AI-assisted party-to-people communications and moving it beyond politics. The government is already using these platforms to provide government services to citizens in their native languages.

If used safely and ethically, this technology could be an opportunity for a new era in representative governance, especially for the needs and experiences of people in rural areas to reach Parliament.

This essay was written with Vandinika Shukla and previously appeared in The Conversation.