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Defending against AI Lobbyists

When is it time to start worrying about artificial intelligence interfering in our democracy? Maybe when an AI writes a letter to The New York Times opposing the regulation of its own technology.

That happened last month. And because the letter was responding to an essay we wrote, we’re starting to get worried. And while the technology can be regulated, the real solution lies in recognizing that the problem is human actors—and those we can do something about.

Our essay argued that the much heralded launch of the AI chatbot ChatGPT, a system that can generate text realistic enough to appear to be written by a human, poses significant threats to democratic processes. The ability to produce high quality political messaging quickly and at scale, if combined with AI-assisted capabilities to strategically target those messages to policymakers and the public, could become a powerful accelerant of an already sprawling and poorly constrained force in modern democratic life: lobbying.

We speculated that AI-assisted lobbyists could use generative models to write op-eds and regulatory comments supporting a position, identify members of Congress who wield the most influence over pending legislation, use network pattern identification to discover undisclosed or illegal political coordination, or use supervised machine learning to calibrate the optimal contribution needed to sway the vote of a legislative committee member.

These are all examples of what we call AI hacking. Hacks are strategies that follow the rules of a system, but subvert its intent. Currently a human creative process, future AIs could discover, develop, and execute these same strategies.

While some of these activities are the longtime domain of human lobbyists, AI tools applied against the same task would have unfair advantages. They can scale their activity effortlessly across every state in the country—human lobbyists tend to focus on a single state—they may uncover patterns and approaches unintuitive and unrecognizable by human experts, and do so nearly instantaneously with little chance for human decision makers to keep up.

These factors could make AI hacking of the democratic process fundamentally ungovernable. Any policy response to limit the impact of AI hacking on political systems would be critically vulnerable to subversion or control by an AI hacker. If AI hackers achieve unchecked influence over legislative processes, they could dictate the rules of our society: including the rules that govern AI.

We admit that this seemed far fetched when we first wrote about it in 2021. But now that the emanations and policy prescriptions of ChatGPT have been given an audience in the New York Times and innumerable other outlets in recent weeks, it’s getting harder to dismiss.

At least one group of researchers is already testing AI techniques to automatically find and advocate for bills that benefit a particular interest. And one Massachusetts representative used ChatGPT to draft legislation regulating AI.

The AI technology of two years ago seems quaint by the standards of ChatGPT. What will the technology of 2025 seem like if we could glimpse it today? To us there is no question that now is the time to act.

First, let’s dispense with the concepts that won’t work. We cannot solely rely on explicit regulation of AI technology development, distribution, or use. Regulation is essential, but it would be vastly insufficient. The rate of AI technology development, and the speed at which AI hackers might discover damaging strategies, already outpaces policy development, enactment, and enforcement.

Moreover, we cannot rely on detection of AI actors. The latest research suggests that AI models trying to classify text samples as human- or AI-generated have limited precision, and are ill equipped to handle real world scenarios. These reactive, defensive techniques will fail because the rate of advancement of the “offensive” generative AI is so astounding.

Additionally, we risk a dragnet that will exclude masses of human constituents that will use AI to help them express their thoughts, or machine translation tools to help them communicate. If a written opinion or strategy conforms to the intent of a real person, it should not matter if they enlisted the help of an AI (or a human assistant) to write it.

Most importantly, we should avoid the classic trap of societies wrenched by the rapid pace of change: privileging the status quo. Slowing down may seem like the natural response to a threat whose primary attribute is speed. Ideas like increasing requirements for human identity verification, aggressive detection regimes for AI-generated messages, and elongation of the legislative or regulatory process would all play into this fallacy. While each of these solutions may have some value independently, they do nothing to make the already powerful actors less powerful.

Finally, it won’t work to try to starve the beast. Large language models like ChatGPT have a voracious appetite for data. They are trained on past examples of the kinds of content that they will be asked to generate in the future. Similarly, an AI system built to hack political systems will rely on data that documents the workings of those systems, such as messages between constituents and legislators, floor speeches, chamber and committee voting results, contribution records, lobbying relationship disclosures, and drafts of and amendments to legislative text. The steady advancement towards the digitization and publication of this information that many jurisdictions have made is positive. The threat of AI hacking should not dampen or slow progress on transparency in public policymaking.

Okay, so what will help?

First, recognize that the true threats here are malicious human actors. Systems like ChatGPT and our still-hypothetical political-strategy AI are still far from artificial general intelligences. They do not think. They do not have free will. They are just tools directed by people, much like lobbyist for hire. And, like lobbyists, they will be available primarily to the richest individuals, groups, and their interests.

However, we can use the same tools that would be effective in controlling human political influence to curb AI hackers. These tools will be familiar to any follower of the last few decades of U.S. political history.

Campaign finance reforms such as contribution limits, particularly when applied to political action committees of all types as well as to candidate operated campaigns, can reduce the dependence of politicians on contributions from private interests. The unfair advantage of a malicious actor using AI lobbying tools is at least somewhat mitigated if a political target’s entire career is not already focused on cultivating a concentrated set of major donors.

Transparency also helps. We can expand mandatory disclosure of contributions and lobbying relationships, with provisions to prevent the obfuscation of the funding source. Self-interested advocacy should be transparently reported whether or not it was AI-assisted. Meanwhile, we should increase penalties for organizations that benefit from AI-assisted impersonation of constituents in political processes, and set a greater expectation of responsibility to avoid “unknowing” use of these tools on their behalf.

Our most important recommendation is less legal and more cultural. Rather than trying to make it harder for AI to participate in the political process, make it easier for humans to do so.

The best way to fight an AI that can lobby for moneyed interests is to help the little guy lobby for theirs. Promote inclusion and engagement in the political process so that organic constituent communications grow alongside the potential growth of AI-directed communications. Encourage direct contact that generates more-than-digital relationships between constituents and their representatives, which will be an enduring way to privilege human stakeholders. Provide paid leave to allow people to vote as well as to testify before their legislature and participate in local town meetings and other civic functions. Provide childcare and accessible facilities at civic functions so that more community members can participate.

The threat of AI hacking our democracy is legitimate and concerning, but its solutions are consistent with our democratic values. Many of the ideas above are good governance reforms already being pushed and fought over at the federal and state level.

We don’t need to reinvent our democracy to save it from AI. We just need to continue the work of building a just and equitable political system. Hopefully ChatGPT will give us all some impetus to do that work faster.

This essay was written with Nathan Sanders, and appeared on the Belfer Center blog.

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New Protections for Food Benefits Stolen by Skimmers

Millions of Americans receiving food assistance benefits just earned a new right that they can’t yet enforce: The right to be reimbursed if funds on their Electronic Benefit Transfer (EBT) cards are stolen by card skimming devices secretly installed at cash machines and grocery store checkout lanes.

On December 29, 2022, President Biden signed into law the Consolidated Appropriations Act of 2023, which — for the first time ever — includes provisions for the replacement of stolen EBT benefits. This is a big deal because in 2022, organized crime groups began massively targeting EBT accounts — often emptying affected accounts at ATMs immediately after the states disperse funds each month.

EBT cards can be used along with a personal identification number (PIN) to pay for goods at participating stores, and to withdraw cash from an ATM. However, EBT cards differ from debit cards issued to most Americans in two important ways. First, most states do not equip EBT cards with smart chip technology, which can make the cards more difficult and expensive for skimming thieves to clone.

More critically, EBT participants traditionally have had little hope of recovering food assistance funds when their cards were copied by card-skimming devices and used for fraud. That’s because while the EBT programs are operated by individually by the states, those programs are funded by the U.S. Department of Agriculture (USDA), which until late last year was barred from reimbursing states for stolen EBT funds.

The protections passed in the 2023 Appropriations Act allow states to use federal funds to replace stolen EBT benefits, and they permit states to seek reimbursement for any skimmed EBT funds they may have replaced from their own coffers (dating back to Oct. 1, 2022).

But first, all 50 states must each submit a plan for how they are going to protect and replace food benefits stolen via card skimming. Guidance for the states in drafting those plans was issued by the USDA on Jan. 31 (PDF), and states that don’t get them done before Feb. 27, 2023 risk losing the ability to be reimbursed for EBT fraud losses.

Deborah Harris is a staff attorney at The Massachusetts Law Reform Institute (MLRI), a nonprofit legal assistance organization that has closely tracked the EBT skimming epidemic. In November 2022, the MLRI filed a class-action lawsuit against Massachusetts on behalf of thousands of low-income families who were collectively robbed of more than $1 million in food assistance benefits by card skimming devices secretly installed at cash machines and grocery store checkout lanes across the state.

Harris said she’s pleased that the USDA guidelines were issued so promptly, and that the guidance for states was not overly prescriptive. For example, some security experts have suggested that adding contactless capability to EBT cards could help participants avoid skimming devices altogether. But Harris said contactless cards do not require a PIN, which is the only thing that stops EBT cards from being drained at the ATM when a participant’s card is lost or stolen.

Then again, nothing in the guidance even mentions chip-based cards, or any other advice for improving the physical security of EBT cards. Rather, it suggests states should seek to develop the capability to perform basic fraud detection and alerting on suspicious transactions, such as when an EBT card that is normally used only in one geographic area suddenly is used to withdraw cash at an ATM halfway across the country.

“Besides having the states move fast to approve their plans, we’d also like to see a focused effort to move states from magstripe-only cards to chip, and also assisting states to develop the algorithms that will enable them to identify likely incidents of stolen benefits,” Harris said.

Harris said Massachusetts has begun using algorithms to look for these suspicious transaction patterns throughout its EBT network, and now has the ability to alert households and verify transactions. But she said most states do not have this capability.

“We have heard that other states aren’t currently able to do that,” Harris said. “But encouraging states to more affirmatively identify instances of likely theft and assisting with the claims and verification process is critical. Most households can’t do that on their own, and in Massachusetts it’s very hard for a person to get a copy of their transaction history. Some states can do that through third-party apps, but something so basic should not be on the burden of EBT households.”

Some states aren’t waiting for direction from the federal government to beef up EBT card security. Like Maryland, which identified more than 1,400 households hit by EBT skimming attacks last year — a tenfold increase over 2021.

Advocates for EBT beneficiaries in Maryland are backing Senate Bill 401 (PDF), which would require the use of chip technology and ongoing monitoring for suspicious activity (a hearing on SB401 is scheduled in the Maryland Senate Finance Commission for Thursday, Feb. 23, at 1 p.m.).

Michelle Salomon Madaio is a director at the Homeless Persons Representation Project, a legal assistance organization based in Silver Spring, Md. Madaio said the bill would require the state Department of Human Services to replace skimmed benefits, not only after the bill goes into effect but also retroactively from January 2020 to the present.

Madaio said the bill also would require the state to monitor for patterns of suspicious activity on EBT cards, and to develop a mechanism to contact potentially affected households.

“For most of the skimming victims we’ve worked with, the fraudulent transactions would be pretty easy to spot because they mostly happened in the middle of the night or out of state, or both,” Madaio said. “To make matters worse, a lot of families whose benefits were scammed then incurred late fees on many other things as a result.”

It is not difficult to see why organized crime groups have pounced on EBT cards as easy money. In most traditional payment card transactions, there are usually several parties that have a financial interest in minimizing fraud and fraud losses, including the bank that issued the card, the card network (Visa, MasterCard, Discover, etc.), and the merchant.

But that infrastructure simply does not exist within state EBT programs, and it certainly isn’t a thing at the inter-state level. What that means is that the vast majority of EBT cards have zero fraud controls, which is exactly what continues to make them so appealing to thieves.

For now, the only fraud controls available to most EBT cardholders include being especially paranoid about where they use their cards, and frequently changing their PINs.

According to USDA guidance issued prior to the passage of the appropriations act, EBT cardholders should consider changing their card PIN at least once a month.

“By changing PINs frequently, at least monthly, and doing so before benefit issuance dates, households can minimize their risk of stolen benefits from a previously skimmed EBT card,” the USDA advised.

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